Connex One chosen as AI Finalist at Cloud Excellence Awards 2021

Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]

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WhatsApp for Business: The Future of Customer Service?

Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]

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4 Ways AI Communication Will Transform Healthcare

Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]

Read More… from 4 Ways AI Communication Will Transform Healthcare

Why your outbound CX campaigns aren’t working (and how to improve them)

Unopened messages, rejected calls and unhappy customers.
We explore how to avoid these common CX problems and get your Outbound customer campaigns creating results. […]

Read More… from Why your outbound CX campaigns aren’t working (and how to improve them)

North West Business Insider names Connex One as ‘most exciting company’

Connex One leads the way forward in communication with their CX platform, ranked as one of The Most Exciting Companies in the North West […]

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How consumer rights are changing customer engagement

As the rules and regulations on customer data and privacy continue to develop worldwide, we explore how consumer rights are reshaping contact centre processes and how businesses can keep up. […]

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Women in Science Day: Connex One’s leading women share their STEM career advice

The brilliant women of Connex One discuss what led to them considering a STEM-related role and share advice for girls who may be interested in pursuing STEM as a career. […]

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4 Features your contact centre needs to avoid annoying customers

What customers think of your contact centre services is vital to your success. In this blog we explore how to avoid creating problems for customers and boost satisfaction rates. […]

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Achieving international scalability for Gladstone Brookes

Find out how Connex One’s partnership enabled Gladstone Brookes to triple their customer call capacity, launch a new South Africa office and meet overwhelming industry demand. […]

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